We know that when your move is charged by the hour, it’s natural to wonder, “How fast will the movers be?” or “How long will it take?”
The honest answer is: every move is different. Many factors affect the duration — from access points to parking distance. However, based on our years of hands-on experience, we can provide a solid estimate:
Generally, unloading is faster than loading — unless stairs, lifts, or long walking distances are involved.
If either location has restricted access (e.g., upper floors, stair-only access, or distant truck parking), please expect slightly longer load and unload times.
We guarantee that every Fast Movers team member is fully vetted and professionally trained. They’ll arrive with the right tools and equipment to ensure your move is smooth, quick, and handled with care.
Each mover works quickly, steadily, and efficiently and if you’ve seen our crews in action, you know that’s saying a lot!
We’re committed to delivering the highest-quality moving service in the industry guaranteed. And to back that up, we offer a money-back guarantee tied directly to the efficiency of your crew.
For all local moves charged by the hour, you’re eligible for a refund on any period where a Fast Movers team member is found to be working inefficiently, based on our internal efficiency standards.
Put simply:
If a mover isn’t pulling their weight, we’ll refund the portion of time they underperformed.
5. Packing: 5 boxes/hour per packer.
Even if a refund is approved for inefficiency, full payment is due when the job ends. Refunds are processed later by our head office.
Every residential move with Fast Movers is automatically covered by our No-Damage Guarantee, in addition to our $20 million public and product liability insurance.
This guarantee reflects our confidence in our highly trained, skilled, and regularly assessed movers. Equipped with the right tools and supported by our experienced team, they handle your belongings with the utmost care.
Our movers are part of the Fast Movers family — reliable, hardworking, and always courteous — ensuring your move is both safe and stress-free.
Included with every home move.
Up to $1,000 per move.
If any item is accidentally damaged by our team, Fast Movers will arrange and cover the repair costs.
A $250 insurance excess applies.
We charge in 30-minute blocks, so you only pay for the time you actually use. Pricing depends on the size of your move and how many movers you need.
We use 4.5t and 9t trucks based on your move size — all fully equipped with trolleys, blankets, straps, and protective gear.
It depends on how many rooms you have, how well items are packed, and access (stairs/elevators). Studio moves average 1.5–2.5 hours, full homes up to 6–8+.
We charge in 30-minute blocks, so you only pay for the time you actually use. Pricing depends on the size of your move and how many movers you need.
Yes, you can reschedule or cancel — we just ask for at least 24 hours’ notice to avoid a fee.
We cover Brisbane and surrounding suburbs, including Gold Coast, Sunshine Coast, Ipswich and more.
packer). We also provide boxes and materials if needed.
Yes, we include public liability and transit insurance. We also recommend checking your home insurance for extra coverage.
Yes! We handle interstate relocations with advance booking. Ask us for a custom quote.
